Buku

Hospitality Management: People Skills And Manners On And Off The Job

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Hospitality Management is a career and life reference for both seasoned executives and new hires. This book positions associates to work comfortably in a global environment and to interpret the cultural expectations of their guests. The author, Lyn Pont, PhD, is a motivational public speaker and educator. She is the president and founder of Manners for Business, Inc. In Hospitality Management she discusses service, relationships, integrity, communications, personal image, creativity, the bottom line, and so much more. As a story teller, Dr. Pont weaves into the narrative valuable industry history and tales that support a culture of service and personal excellence.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

647.94 Pon h

Penerbit

Bloomington : Universe., 2015

Deskripsi Fisik

262 hlm.; 23 cm.

Bahasa

Indonesia

ISBN/ISSN

9,78149E+12

Klasifikasi

647.94

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Manajemen Perhotelan

Info Detail Spesifik

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Pernyataan Tanggungjawab

Pont, Lyn

Versi lain/terkait

Lampiran Berkas

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