Monograf/Buku
Hospitality Management: People Skills And Manners On And Off The Job
Hospitality Management is a career and life reference for both seasoned executives and new hires. This book positions associates to work comfortably in a global environment and to interpret the cultural expectations of their guests. The author, Lyn Pont, PhD, is a motivational public speaker and educator. She is the president and founder of Manners for Business, Inc. In Hospitality Management she discusses service, relationships, integrity, communications, personal image, creativity, the bottom line, and so much more. As a story teller, Dr. Pont weaves into the narrative valuable industry history and tales that support a culture of service and personal excellence.
Ketersediaan
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Perpustakaan Politeknik STIA LAN Jakarta (Sirkulasi)
647.94 Pon h
19023684
Tersedia
Informasi Detail
- Judul Seri
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- No. Panggil
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647.94 Pon h
- Penerbit
- Bloomington : Universe., 2015
- Deskripsi Fisik
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262 hlm.; 23 cm.
- Bahasa
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Indonesia
- ISBN/ISSN
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9,78149E+12
- Klasifikasi
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647.94
- Tipe Isi
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- Tipe Media
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- Tipe Pembawa
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- Edisi
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- Subjek
- Info Detail Spesifik
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- Pernyataan Tanggungjawab
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Pont, Lyn
Versi lain/terkait
Tidak tersedia versi lain
Lampiran Berkas
Tidak Ada Data
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