Gaya APA

Makkar, Urvashi, Harinder Kumar Makkar. (2012). Customer Relationship Management (CRM) . : McGraw-Hill.

Gaya Chicago

Makkar, Urvashi, Harinder Kumar Makkar. Customer Relationship Management (CRM). : McGraw-Hill, 2012. Buku.

Gaya MLA

Makkar, Urvashi, Harinder Kumar Makkar. Customer Relationship Management (CRM). : McGraw-Hill, 2012. Buku.

Gaya Turabian

Makkar, Urvashi, Harinder Kumar Makkar. Customer Relationship Management (CRM). : McGraw-Hill, 2012. Buku.