Gaya APA

Kirom, Bahrul. (2012). Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement) . Bandung: Pustaka Reka Cipta.

Gaya Chicago

Kirom, Bahrul. Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement). Bandung: Pustaka Reka Cipta, 2012. Buku.

Gaya MLA

Kirom, Bahrul. Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement). Bandung: Pustaka Reka Cipta, 2012. Buku.

Gaya Turabian

Kirom, Bahrul. Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement). Bandung: Pustaka Reka Cipta, 2012. Buku.