Gaya APA
Kirom, Bahrul. (2012).
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement) .
Bandung:
Pustaka Reka Cipta.
Gaya Chicago
Kirom, Bahrul.
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement).
Bandung:
Pustaka Reka Cipta,
2012.
Buku.
Gaya MLA
Kirom, Bahrul.
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement).
Bandung:
Pustaka Reka Cipta,
2012.
Buku.
Gaya Turabian
Kirom, Bahrul.
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen (Service Performance and Customer Satisfaction Measurement).
Bandung:
Pustaka Reka Cipta,
2012.
Buku.