Gaya APA
Gaspersz, Vincent. (2003).
Total Quality Management (TQM) (Manajemen Bisnis Total).
Jakarta:
Gramedia Pustaka Utama.
Gaya Chicago
Gaspersz, Vincent.
Total Quality Management (TQM).
Manajemen Bisnis Total
Jakarta:
Gramedia Pustaka Utama,
2003.
Buku.
Gaya MLA
Gaspersz, Vincent.
Total Quality Management (TQM).
Manajemen Bisnis Total
Jakarta:
Gramedia Pustaka Utama,
2003.
Buku.
Gaya Turabian
Gaspersz, Vincent.
Total Quality Management (TQM).
Manajemen Bisnis Total
Jakarta:
Gramedia Pustaka Utama,
2003.
Buku.