Gaya APA
Bordoloi, Sanjeev, Fitzsimmons, James A, Mona J. Fitzsimmons. (2019).
Service Management: Operations, Strategy, Information Technology (Ninth Edition).
New York:
Mc-Grawhill.
Gaya Chicago
Bordoloi, Sanjeev, Fitzsimmons, James A, Mona J. Fitzsimmons.
Service Management: Operations, Strategy, Information Technology.
Ninth Edition
New York:
Mc-Grawhill,
2019.
Buku.
Gaya MLA
Bordoloi, Sanjeev, Fitzsimmons, James A, Mona J. Fitzsimmons.
Service Management: Operations, Strategy, Information Technology.
Ninth Edition
New York:
Mc-Grawhill,
2019.
Buku.
Gaya Turabian
Bordoloi, Sanjeev, Fitzsimmons, James A, Mona J. Fitzsimmons.
Service Management: Operations, Strategy, Information Technology.
Ninth Edition
New York:
Mc-Grawhill,
2019.
Buku.