Gaya APA

Gaster, Lucy. (1995). Quality In Public Services: Managers' Choices . Buckingham: Open Universitas Press.

Gaya Chicago

Gaster, Lucy. Quality In Public Services: Managers' Choices. Buckingham: Open Universitas Press, 1995. Buku.

Gaya MLA

Gaster, Lucy. Quality In Public Services: Managers' Choices. Buckingham: Open Universitas Press, 1995. Buku.

Gaya Turabian

Gaster, Lucy. Quality In Public Services: Managers' Choices. Buckingham: Open Universitas Press, 1995. Buku.