Gaya APA

William, David S.. (2014). Connected CRM: Implementing a Data-Driven Customer-Centric Business Strategy . New Jersey: John Wiley & Sons.

Gaya Chicago

William, David S.. Connected CRM: Implementing a Data-Driven Customer-Centric Business Strategy. New Jersey: John Wiley & Sons, 2014. Buku.

Gaya MLA

William, David S.. Connected CRM: Implementing a Data-Driven Customer-Centric Business Strategy. New Jersey: John Wiley & Sons, 2014. Buku.

Gaya Turabian

William, David S.. Connected CRM: Implementing a Data-Driven Customer-Centric Business Strategy. New Jersey: John Wiley & Sons, 2014. Buku.